Welcome to the NCPA helpdesk

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

At present, we only support sending support requests by email. If you need support, please send an email to 如需帮助,请发邮件到 
helpdesk@ncpachina.org

Services status page(ASAR) 服务状态报告页

Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Open a New Ticket
Check Ticket Status
We provide archives and history of all your current and past support requests complete with responses.
Check Ticket Status

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